Shipping Policy for Airfronie
Effective Date: January 6, 2025
Thank you for shopping at Airfronie! We are committed to providing a seamless shopping experience, and our Shipping Policy outlines the details regarding shipping methods, costs, and delivery times. Please review this policy carefully before placing an order.
1. Order Processing Time
Once your order is placed, we will process it within 1-3 business days. This processing time includes verifying your payment, packing your order, and preparing it for shipment. Orders placed on weekends or holidays will be processed the next business day.
Please note that during high-demand periods (such as holidays or promotional events), processing times may be slightly longer. We will keep you updated on any delays, and you will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Methods and Delivery Time
We offer various shipping methods to meet your needs. At checkout, you will be presented with available shipping options, including their associated costs and estimated delivery times.
Domestic Shipping (Within the United States):
- Standard Shipping: Typically takes 5-7 business days.
- Expedited Shipping: Typically takes 2-3 business days.
- Priority Shipping: Typically takes 1-2 business days.
International Shipping:
- International Standard Shipping: Delivery times vary depending on the destination. Typically, it takes 7-21 business days.
- International Expedited Shipping: Delivery times vary but typically take 3-7 business days depending on the destination.
Please note: Delivery times are estimates and are not guaranteed. Shipping delays may occur due to unforeseen circumstances such as weather, customs processing, or other factors beyond our control.
3. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase. You may also be eligible for free shipping promotions from time to time—please check our website for any current offers.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. You can also visit our website and enter your tracking number to view real-time updates on the delivery progress.
If you have not received your tracking information within 3 business days of placing your order, please contact us at info@airfronie.com.
5. Shipping Restrictions
We currently ship to the United States and many international destinations. However, there are certain countries or regions where we are unable to ship due to shipping restrictions, regulations, or logistical challenges.
If you are unsure whether we can ship to your location, please contact our customer service team at info@airfronie.com for more information.
6. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. Airfronie is not responsible for delays or issues caused by incorrect or incomplete shipping addresses. If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate any changes before the order is shipped.
7. Lost or Damaged Shipments
Once your order is shipped, it is the responsibility of the carrier to deliver the package. If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue. If necessary, we may initiate a claim with the carrier to recover the value of the lost or damaged items.
If your package is damaged upon delivery, please take photos of the damage and contact us within 5 business days for assistance.
8. Customs Duties and Taxes (for International Orders)
For international shipments, customs duties, taxes, and other fees may apply depending on the destination country. These fees are the responsibility of the customer. We recommend that you check with your local customs office to understand any potential fees before placing an order.
Please note that Airfronie is not responsible for any customs delays or issues that arise during international shipping. Delivery times may vary due to customs processing in the destination country.
9. Shipping to P.O. Boxes and Military Addresses
We are happy to ship to P.O. Boxes and military addresses (APO/FPO/DPO). Please ensure that you provide the correct address format when checking out. Delivery times may vary for P.O. Boxes and military addresses, and we cannot guarantee expedited shipping for these locations.
10. Changes to Shipping Policy
Airfronie reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy regularly to stay informed about any updates.
11. Contact Us
If you have any questions or concerns regarding our shipping policy or your order, please feel free to contact our customer service team:
Airfronie
Street: 430 Hilltop Rd, Riegelsville, Pennsylvania
Phone: (610) 346-7576
Email: info@airfronie.com
Website: www.airfronie.com
We are dedicated to providing you with a smooth and efficient shopping experience, and we are here to assist you every step of the way.
Thank you for choosing Airfronie! We appreciate your business and look forward to serving you.